How to start using the Exness Trade app after signing up
Which mobile app to install depends on the platform of the trading account. The Exness Trade app connects to MT5 accounts only.
Go to the Exness registration page →The Exness Trade app works only with MT5 accounts, so check the account platform in the Personal Area before installing anything. With an MT5 account the app brings trading, deposits, withdrawals and demo accounts into one place on the phone. MT4 account holders cannot connect to it at all and are redirected to the MT4 mobile app instead, so the platform decides which download is right.
The app in brief
Before installing anything, it helps to check in the Personal Area whether the trading account is MT4 or MT5 — that one detail decides which mobile app will accept the login. Mobile trading carries the same risks as trading on a computer, including the effect of leverage on every position.
- The Exness Trade app is compatible only with MT5 accounts (Exness)
- MT4 account holders cannot connect to the Exness Trade app and are redirected to the MT4 mobile app (Exness)
- Deposits and withdrawals can be made directly in the Exness Trade app (Exness)
- Demo trading accounts can be created in the Exness Trade app (Exness Help Center)
- The Exness Trade section of the Help Center recommends completing verification soon after registering
Check the account platform before installing
Open the Personal Area and check which platform each trading account uses before downloading anything. MT5 accounts connect to the Exness Trade app; MT4 accounts do not, and their holders are pointed to the MT4 mobile app instead. Doing this check first takes a minute and decides which app belongs on the phone.
The app is built for MT5 accounts only, and that single rule explains most sign-in trouble. People install it first, then find that an MT4 account will not connect however carefully the details are typed. Platform first, app second — that order saves an uninstall and a reinstall.
Signing in to the Exness Trade app with an MT5 account
Install the Exness Trade app and sign in from inside the app itself, never through a link received in a message or on a third-party page. The app is compatible only with MT5 accounts, so an MT5 trading account is what it works with once you are in; demo trading accounts can be created there as well.
If the app will not connect an account, check the platform before anything else: an MT4 account is the usual reason. Keep sign-in details inside the app or on the Exness website, and close any other page that asks for them. For problems that remain, the Support hub of the Personal Area takes tickets.
What MT4 account holders use instead
An MT4 account cannot connect to the Exness Trade app at all; the app redirects those holders to the MT4 mobile app from MetaQuotes instead. The phone route exists, it is simply a different download. MetaTrader WebTerminal, the browser platform by MetaQuotes Software, also supports MetaTrader 4 and 5 accounts when you prefer a browser over an install.
Two sensible paths follow. Keep the MT4 account and trade it from the MT4 mobile app, or open an MT5 trading account in the Personal Area and use the Exness Trade app for it. If the second path sounds better, start with setting up an MT5 account and treat the MT4 one as a spare.
Deposits, withdrawals and demo accounts inside the app
Funding and cashing out happen inside the app, not on a separate page: the Exness Trade app lets you deposit and withdraw directly. The methods you see are tied to the country of residence chosen at registration, and that choice is permanent, so the list matches your profile. Minimum deposit applicable; may vary based on payment method or geographic location.
Demo trading accounts can be made using the Exness Trade app, and the demo attached to a new profile holds 10,000 USD in virtual funds. For a second look at spreads before real money moves, opening a demo in the app is the shortest route. Live funds and demo funds sit apart, so nothing is mixed while you practise.
Verification from a phone
Verification starts with contact details: a one-time code goes to the email address on the account. Next come documents — proof of identity and proof of address, known as POI and POA. The Help Center keeps a separate article on verification in the Exness Trade app; whichever route is used, make sure each document photo is sharp and complete before uploading it.
Full verification is recommended as soon as possible after registering, to secure access and lift deposit limits. Deposits and trading can start before that point, but full verification is required to lift certain limitations, and the review timing is not published. Finishing it early leaves the account ready for whatever comes next.